Programs Coordinator, Florence Study Center

Job Description:

The Programs Coordinator will serve as part of a small team in the Florence Study Center that manages all aspects of various US university programs, including housing, academics, health & safety, cultural trips and service learning.

Main Responsibilities:

• Coordination of US University study abroad programs in Florence including scheduling, bookings and reservations for student groups
• Serve as local point person for US faculty and students throughout the program ensuring quality
• Student services as part of the Front Desk team, advising students on academic, housing, cultural issues and on accessing medical and mental health resources
• Accompany students on overnight excursions, day trips, cultural events and site visits in Florence
• Work to develop new local academic and cultural resources for program enhancement
• Financial record keeping and payment processing for all program expenditures
• Student emergency support pursuant to Accent health and safety protocols, and serve on the staff on-call rotation for student emergencies
• Other administrative tasks as needed
• Evening and weekend work required

Requirements:

• Legal right to work in Italy
• Bilingual English and Italian
• Reside in the Florence area
• Experience studying abroad is a plus

Qualifications and Experience:

• BA or MA degree
• Previous experience working in an office or University environment
• Experience working in an international environment and/or with US university programs is a plus
• Strong communication skills, both oral and written in Italian and English
• Flexibility and willingness to take on a variety of tasks as part of a fast-paced small team environment
• Strong interpersonal and intercultural skills and US-style customer service orientation in working with a diverse student and faculty population
• Organized, efficient and detail-oriented individual with capacity for multi-tasking and decision-making
• Excellent numeracy and organizational skills
• Local knowledge of Florence, familiarity with Italian culture and history.
• Proficiency in technology, Microsoft Office 365, Email, and Social Media Applications
• A minimum level of AV knowledge, including classroom setup

Start Date: March 2025

How to Apply:

Send resume and cover letter to florencejobs@accentglobal.com. Only applicants selected for an interview will be contacted.