Programs Coordinator – Accent Madrid Study Center

General Description – Accent Programs Coordinator is responsible for assisting a small team with coordinating aspects of study abroad programs with various U.S. partner institutions.

Requirements

• Spanish/EU Citizenship or Spanish work permit in order
• Bilingual: English/Spanish

Qualifications, Skills, and Experience

• Strong, bilingual communication skills, both oral and written in Spanish and English
• Energetic, motivated individual with a passion for service
• Ability to work independently and as part of a small team
• Knowledge of local city resources
• Ability to manage and negotiate complex program housing related work
• Strong interpersonal and intercultural skills to work with a diverse student and faculty population
• Proactive, organized, efficient and detail-oriented individual
• Capacity for multi-tasking and decision-making
• Study and/or work abroad experience preferred
• Excellent computer skills, Macintosh preferred

Responsibilities

• Front office management and student and faculty support services
• Management and coordination of program housing with external agents
• Planning and coordination of cultural activities and excursions
• Preparation and presentation of program orientations and end-of-program procedures
• Availability to work flexible hours, including evening events, weekend excursions, and weeklong posts in a different city
• Contribution to Accent-wide initiatives and projects
• Participation on all Accent Madrid operations (including emergency cell phone duty)

Start Date:            March 2024

Salary:                   Commensurate with experience

Interested candidates are encouraged to review the position description carefully, and submit by February 15, 2024 a cover letter in English and a current Curriculum Vitae to Vanessa Rodríguez García, Accent Madrid Director via e-mail at madridjobs@accentglobal.com.

Final candidates and invitations for a personal interview will be announced via phone or e-mail.  The chosen candidates will commence duties and training program in March.

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business needs, so all applicants will be considered for employment without attention to race, color, creed, national origin, ancestry, age, physical disability, mental disability, medical condition, marital status, gender identity, sexual orientation, family care or medical leave status, veteran status, or any other basis protected by law.

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Assistant Programs Coordinator, Accent Rome Study Center

Temporary Position: Mar 15-Jul 31, 2024

General Description:
The Assistant Programs Coordinator will serve as a member of a small team which manages all aspects of various US university Summer programs (short term and long term) in the Accent Rome Study Center. The role includes student services, administration, cultural activities planning, academic support and emergency support. This is an entry-level position

Requirements:
-Italian or EU Citizenship or legal right to work in Italy -Bilingual English and Italian
-Reside in Rome

Qualifications and Experience:

• Laurea Triennale or bachelor’s degree and 1-2 years relevant experience working in a Travel Agency, Tourism or University environment
• Experience working in an international office environment, performance of administrative, reception or organizational duties
• Strong communication skills, both oral and written in Italian and English
• Flexibility and willingness to take on a variety of tasks as part of a fast-paced small team environment
• Strong interpersonal and intercultural skills and US-style ustomer service orientation in working with a diverse student and faculty population
• Organized, efficient and detail-oriented individual with capacity for multi-tasking and decision-making
• Local knowledge of Rome, knowledge of Italian culture and history, knowledge of other cultures
• Proficiency in MS Office Suite, Email, and Social Media Applications

Job Responsibilities:

• Support to the coordination of US University study abroad programs in Rome including scheduling, bookings and reservations for student groups
• Serve as local point person for US faculty and students throughout the program
• Student services, reception, assisting students with questions about Rome and accessing resources
• Accompany students on excursions, day trips, cultural events and site visits in Rome
• Student emergency support/on-call rotation for student emergencies
• Other administrative tasks as needed
• Evening and weekend work required
• Light physical work required on occasion

Start date: Available to start March 15
To apply: Send Resume and Cover letter must be sent IN ENGLISH

ONLY to romejobs@accentglobal.com

Email Object: Assistant Programs Coordinator + Full Name
Only applicants selected for an interview will be contacted

Your cover letter and CV must be in English. Diverse applicants are encouraged, Accent is an equal opportunity employer.

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Academic Coordinator – part-time – Accent Rome Study Center

The Academic Coordinator manages the academics of the fall, spring and summer University of California, Education Abroad program in Rome, as well as the Spring University of Southern California Communication Program.  The Academic Coordinator reports to the Rome Center Director.

This is a Part-time position of 20 hours per week, in office, as per Italian CBA. Office hours are Monday to Friday.

Administrative Tasks:

• Academic Liaison with UCEAP-USC

• Development and implementation of new academic initiatives.

• Creating and leading Academic Orientations and Orientation Materials
• Ensuring academic policies are implemented and upheld by all faculty

• Proposal of new courses as needed, selection of new faculty with Rome Center Director

• Course approval process with partner institutions
• Coordination of faculty, including meetings, syllabus review and class scheduling
• Student advising and class enrollment process management
• Submission of grades and enrollments through the partner university online system
• Coordination and management of student academic accommodations
• Overseeing the use of the Academic Platform by faculty
• Conduct course evaluations and class observations. Review courses periodically to ensure balance in experiential learning opportunities, local focus and inclusion of varied themes and perspectives such as identity, social justice and sustainability.
• Advise faculty for the resolution of student issues
• Participate in daily administrative activities in coordination with Rome colleagues to support the smooth functioning of Rome programs. Attend student meetings along with other Rome staff.

• Collaborate with Rome Program Staff for the selection of program cultural activities and excursions
• Occasional evening/weekend/public holiday work due to programmatic needs

Desired Skills:

• Strong interpersonal, communication, and teamwork skills. Empathy.
• Organizational skills, attention to detail
• Courtesy, tact, and the ability to establish and maintain effective working relationships with people in a multicultural environment
• Strong customer service orientation
• Cultural and academic mentoring skills
• Strong working knowledge of MS Excel, internet applications, MS Office applications and online Academic Platforms

Required Education and Experience:

• Academic or educational program administration experience
• 3+ years university teaching experience, preferable in the US higher education context
• Doctoral or terminal advanced academic degree

Additional Eligibility Qualifications:

• Authorized to work in Italy
• Fluent in Italian and English.

If interested, please send an email to romejobs@accentglobal.com

Email object: Academic Coordinator + Full name

Only applicants selected for an interview will be contacted

Your cover letter and CV must be in English. Diverse applicants are encouraged, Accent is an equal opportunity employer.

 

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Programs Coordinator – Accent London Study Center

Summary

The Programs Coordinator will support the Director and Senior Programs Coordinator in the running of the London Study Centre. The position demands excellent numeracy and organizational skills with an impeccable commitment to student services. Candidates will have strong interpersonal skills and be able to deal with a variety of tasks simultaneously both individually and as part of a small but busy team. The role will require flexibility and occasional work outside normal working hours including weekends. The role would suit a recent graduate, who has studied abroad or has an interest in the US and its history/culture.

Hours of Work: 37.5 per week (typically 9am–5.30pm)

Reporting to: Director, London Study Centre

Salary: £28,000 per annum

The Accent London Study Centre staff work together to provide logistical and academic support to study abroad students from the United States. The Study Centre has five classrooms, a student lounge, a library and office space. Accent London runs full semester programs, including academic courses taught by London-based faculty and shorter programs taught by visiting faculty from the US. A lively program of guest speakers and events complement the students’ academic courses.

Duties Include

• Reception, meeting visitors, dealing with routine phone calls, post, etc
• Handling student enquiries
• Accompanying students on site visits and field trips both within London and throughout the UK
• Ensuring classrooms and the Study Centre are properly prepared for classes
• Assisting with special events held at the centre
• Organising and keeping track of bookings made for student visits
• Supporting other members of the team
• Organising cultural or sporting activites for the students
• Assisting with student arrivals
• Following Accent accounting procedures to ensure that budgets are within set parameters and accounts are accurate
• Communicating with outside organizations in a professional manner

Please note this list of duties is not comprehensive and could be subject to change from time to time.

The post is fully in the office, as remote or hybrid work does not suit this position.

Competencies Required

• Attention to detail
• Numeracy
• Strong work ethic
• Accountability
• Ability to maintain and develop relationships at all levels
• Flexible approach
• Customer service focused
• Team player
• Excellent communication skills, written and verbal
• Proactive
• Ability to multi-task and prioritise workload
• Tech savvy
• Legal right to work in the UK (we are not able to sponsor an employee under the Tier 2 visa scheme)

Experience and qualifications

• Outstanding academic record (graduate level or equivalent)
• First class IT skills
• Previous administrative experience desirable but not essential
• Study abroad experience desirable but not essential

Interviews will be held 26 – 28 February 2024.

Please send your CV and a Cover Letter to londonjobs@accentglobal.com

Accent Global Learning is committed to creating a diverse, inclusive, and equal opportunity