Housing Assistant – Florence Study Center

Job Description:

The Housing Assistant/Coordinator will serve as part of a small team in the Florence Study Center that manages all aspects of various US university programs, including housing, academics, health & safety, cultural trips and service learning.

Main Responsibilities:

• Housing assistant will work with or under the supervision of the Housing Coordinator on all aspects of student housing in Florence
• Liaise between the housing agencies/landlords and the students for housing maintenance requests, including email/phone communication with students and reporting as needed
• Maintain a current intervention log with Housing Coordinator to ensure that all housing issues are addressed and concluded successfully
• Process incoming student data for housing purposes that includes: housing assignments, identifying and reporting any special cases, preferences to ensure proper assignments are made.
• Prepare arrival material related to housing assigments.
• Assist in working with local landlords and agencies that housing is prepared according to program housing standards
• Assist with onsite apartment checks pre-arrival and duirng the semesters upon need
• Assist with Cessione di Fabbricato submission and permit of stay procedures for groups
• Develop housing area maps that include local resources
• Work to develop new housing resources for program enhancement
• Financial record keeping and payment processing for housing related expenditures
• Student emergency support pursuant to Accent health and safety protocols, and serve on the staff on-call rotation for student emergencies
• Accompany excursion and meals
• Other administrative tasks as needed
• Evening and weekend work required

Requirements:

• Legal right to work in Italy
• Bilingual English and Italian
• Reside in the Florence area
• Experience studying abroad is a plus

Qualifications and Experience:

• BA
• Previous experience working in an office or University environment
• Experience working in an international environment and/or with US university programs is a plus
• Strong communication skills, both oral and written in Italian and English
• Flexibility and willingness to take on a variety of tasks as part of a fast-paced small team environment
• Strong interpersonal and intercultural skills and US-style customer service orientation in working with a diverse student and faculty population
• Organized, efficient and detail-oriented individual with capacity for multi-tasking and decision-making
• Excellent numeracy and organizational skills
• Local knowledge of Florence, familiarity with Italian culture and history.
• Proficiency in technology, Microsoft Office 365, and Email

Start Date: Immediately upon availability.

How to Apply: Send resume and cover letter to florencejobs@accentglobal.com. Only applicants selected for an interview will be contacted.

Academic Coordinator – Paris Study Center

The Academic Coordinator manages the academics of the fall, spring and summer University of California, Education Abroad Program in Paris, as well as the development of new academic programs with various Accent university partners.  The Academic Coordinator reports to the Paris Center Director.

This is a full-time position of 35 hours per week, in office. Office hours are Monday to Friday.

Administrative Tasks

• Academic liaison with UCEAP
• Development and implementation of new academic initiatives
• Creating and leading academic orientations and orientation materials
• Ensuring academic policies are implemented and upheld by all faculty
• Proposal of new courses as needed, selection of new faculty with Paris Center Director
• Course approval process with partner institutions
• Coordination of faculty, including meetings, syllabus review and class scheduling
• Student advising and class enrollment process management
• Submission of grades and enrollments through the partner university online system
• Coordination and management of student academic accommodations
• Overseeing the use of the academic platform by faculty
• Conduct course evaluations and class observations. Review courses periodically to ensure balance in experiential learning opportunities, local focus and inclusion of varied themes and perspectives such as identity, social justice and sustainability
• Advise faculty for the resolution of student issues
• Participate in daily administrative activities in coordination with Paris colleagues to support the smooth functioning of Paris programs. Attend student meetings along with other Paris staff
• Collaborate with Paris program staff for the selection of program cultural activities and excursions
• Occasional evening/weekend/public holiday work due to programmatic needs

Preferred qualifications:

• Strong communication, and teamwork skills
• Organizational skills, attention to detail
• Strong interpersonal skills, including tact, courtesy, and the ability to work effectively in a multicultural environment
• Strong customer service orientation
• Cultural and academic mentoring skills
• Strong working knowledge of MS Excel, internet applications, MS Office applications and online academic platforms

Required Education and Experience:

• Academic or educational program administration experience
• 3+ years university teaching experience, preferable in the US higher education context
• Doctoral or terminal advanced academic degree
• Network within the academic community in Paris

Additional Eligibility Qualifications:

• Authorized to work in France
• Fluent in French and English

If interested, please send an email to Melissa.Simonet@accentglobal.com

Email object: Academic Coordinator + Full name

Only applicants selected for an interview will be contacted

Cover letter and CV must be in English

Diverse applicants are encouraged, Accent is an equal opportunity employer